Privacy Policy
Last Updated: June 16, 2026
Moballo, LLC ("Moballo," "we," "us," or "our") provides websites, apps, backend resources, and related services (together, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use the Services.
By using the Services, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We collect limited information needed to operate, secure, support, and improve the Services. Depending on the Service you use, this may include:
- information you choose to submit through the official Moballo contact form, such as your name, reply contact information, message, and the site or product context for the request;
- app usage, device, crash, diagnostic, purchase, subscription, advertising, or analytics information collected by an app or by platform services used by that app;
- website usage information, such as pages viewed, approximate location derived from network information, browser and device details, referring pages, timestamps, and similar technical data;
- security and anti-abuse signals used to protect the Services from spam, bots, abuse, and attacks.
We do not sell personal information.
Contact Form
The official way to contact Moballo is through the contact form on this website. Contact form submissions are used to respond to your request, provide support, investigate abuse, maintain business records, and operate the Services.
Contact form messages are delivered through our email delivery provider and may be retained as ordinary business correspondence. The public website does not store contact form submissions in a public-facing database.
Cookies and Similar Technologies
The website and some third-party services may use cookies, local storage, pixels, or similar technologies. These technologies help us understand site usage, maintain security, reduce spam, measure performance, and improve the Services.
You can control cookies and similar technologies through your browser or device settings. Some Services may not work correctly if required security or functionality technologies are blocked.
Analytics, Security, and Service Providers
We use third-party service providers to host, secure, deliver, analyze, and support the Services. These providers may process information on our behalf or under their own policies, depending on the service and context.
Providers we use or may use include:
- Apple App Store and related Apple services for app distribution, purchases, subscriptions, and platform features;
- Google Play Services for Android platform features if used by current or future apps;
- AdMob for advertising in apps that include ads;
- Firebase Analytics for app analytics where enabled;
- Google Analytics for website analytics;
- Cloudflare and Cloudflare Turnstile for hosting, security, content delivery, and bot protection;
- Amazon Web Services and Amazon Simple Email Service for infrastructure and contact form email delivery.
The specific providers used may vary by app, platform, and feature.
How We Use Information
We use information to:
- provide, maintain, secure, and improve the Services;
- respond to contact form submissions and support requests;
- diagnose errors, crashes, abuse, spam, and security issues;
- measure site and app usage;
- support app purchases, subscriptions, advertising, and platform features where applicable;
- comply with legal obligations and enforce our Terms of Use.
Sharing Information
We may share information with service providers that help us operate the Services, with app store or platform providers when required for app functionality, or when we believe disclosure is necessary to comply with law, protect rights and safety, investigate abuse, or enforce our terms.
We do not share personal information with third parties for their independent marketing purposes.
Retention
We keep information only as long as reasonably needed for the purposes described in this Privacy Policy, including operating the Services, responding to requests, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
Analytics, security, and infrastructure records may also be retained by the providers that process them, according to their own policies and our configuration choices.
Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You can limit some data collection through browser settings, device settings, operating system permissions, app store controls, advertising preferences, and analytics or privacy controls offered by third-party providers.
To request access, correction, deletion, or other privacy assistance, use the official Moballo contact form.
Children's Privacy
The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, use the official Moballo contact form so we can review and take appropriate action.
Links to Other Sites
The Services may link to third-party websites, app stores, open-source projects, social media pages, or other services that we do not operate. We are not responsible for the content, privacy practices, or policies of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, unless a different effective date is stated.
Terms of Use
Use of the Services is also governed by the Moballo Terms of Use.
Contact Us
If you have questions or requests about this Privacy Policy, use the official Moballo contact form.